Privacy Policy for Knutsford Taxis
Welcome to Knutsford Taxis. We are committed to protecting and respecting your privacy. This policy outlines how we collect, use, process, and protect any personal information that you provide to us when you use our website and our transportation services.
Information We Collect
We may collect and process the following data about you:
Personal Information You Provide
This is information you give us when you book a ride or contact us through our website. This includes:
- Your full name.
- Contact information, including your phone number and email address.
- Pickup and destination addresses.
- Journey details, such as date, time, and any special requirements.
Payment Information
When you pay for our services, we may collect payment card details. This information is processed securely by our third-party payment processors. We do not store your full payment card details on our servers.
Automatically Collected Information
When you visit our website, we may automatically collect technical information, including your IP address, browser type, and information about your visit, through the use of cookies and similar technologies.
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Our Services: To manage your bookings, dispatch vehicles, and fulfill our transportation services, such as Airport Transfers, Station Transfers, Private Hire, and Event Transport.
- To Communicate With You: To send you booking confirmations, service updates, and respond to your inquiries submitted via our contact details.
- To Process Payments: To securely process payments for the services you have booked.
- To Improve Our Website and Services: To analyze how our website is used in order to improve the user experience and the efficiency of our services.
- For Legal and Safety Reasons: To comply with legal obligations and to ensure the safety of our passengers and drivers.
How We Share Your Information
We do not sell your personal data. We may share your information with the following parties only when necessary:
- Our Drivers: To enable them to provide the transportation service you have booked. We only provide them with the necessary information (e.g., name, pickup location, destination).
- Third-Party Service Providers: Such as payment processors and web analytics providers who assist us in running our business.
- Legal Authorities: If required by law or in response to a valid legal request.
Data Security
We are committed to ensuring that your information is secure. We have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this policy, or as required to comply with our legal obligations.
Your Rights
Under UK data protection law, you have certain rights regarding your personal information. These include the right to:
- Access a copy of the personal data we hold about you.
- Request that any inaccurate information be corrected.
- Request that we delete your personal data.
- Object to us processing your personal data.
To exercise these rights, please contact us using the details below.
Cookies Policy
Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For more detailed information, please see our Cookies Policy page.
Changes to This Privacy Policy
We may update this policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us at:
- Email: booking@knutsfordtaxis.com
- Phone:
- Address: Knutsford, Cheshire East, UK
